My friend had recommended this firm to me.
Earlier in the week, I had filled out their online appointment request for 3 possible days/times. No one reached out to me to confirm any of the dates as their website promised they would.
Finally, this morning...I called their office myself. I explained in depth to the receptionist what I had experienced. To add to the already lousy customer service, she decided to put me on a 10 minute hold where I finally hung up in disgust.
They won't be getting my business!!!