Guys this is the absolute WORST SERVICE YOU CAN EVER GET IN ANY INDUSTRY. I have a waaaaaaay better time waiting at the DMV the whole day than having to deal with Sparkletts. Bad delivery service, bills are so random and charges make no sense. HORRIBLE with scheduling and when they do finally come to help you, you've waited for weeks just to get water. I've had TWO bad coolers in ONE month and empty bottles just sitting at my place because they don't pick them up. Just DON'T. STAY AWAY. This business needs to be shut down already. Sparkletts, HOW do you continue to run such a shady business knowing damn well you're blatantly screwing people?? SHUT IT DOWN.