We had a horrible experience. He collected over 2,000 without one receipt. Careful on their credit card charges, they feel they have the right to arbitrarily charge you what they feel is right, and tell you about it after the fact. They also sell you insurance without proof of coverage and as I understand it, you have to be licensed to sell this type of coverage. We bought the full coverage but when damage was identified and we tried to use the insurance, no records were presented and they claim it was not for that. Again, no documentation. This is a hole in the wall operation. Approach at risk, not worth the dollars in savings. NOT RECOMMENDED!