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| - Went to this place on a Saturday during lunch hour; it was busy as all get out, but I went inside anyway and ordered some food. The cashier was a friendly dude, and the hustle and hectic bustle of the restaurant affected him not at all. He even asked me if I wanted extra pickles on my sandwiches. I did not have to ask for them; he asked me! After I ordered, I went over to the condiment station. Not two minutes passed when an employee stepped up behind me with my order. As busy as the place was, I received my eats in less than two minutes!
I was taken aback by such quick and friendly service, but the courtesies didn't end there - when I walked around to find a table to eat at, the employee happily followed me to the table I selected. Once I sat down, she placed my food before me and adroitly noticed that I had forgotten a straw. As I got up to retrieve one, she said, "No, sit down. I'll get it for you."
Damn!
After I wolfed down my righteous feast, I headed back to my vehicle in the parking lot. I looked over at the drive-thru line and noticed two employees out there taking orders from customers waiting in their cars. They were obviously doing this in order to curtail the amount of time those customers had to wait. "Damn", thought I, "this Chick-fil-A is definitely the apogee of customer service!"
What a great place, what a refreshing change! You don't see this kind of service in any other fast-food restaurants; at least, I haven't.
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