First the hotel is nice. Two people of the entire place were helpful and I wish I could remember their names. I rented out a meeting room. I've used several places. Nobody greeted me and nobody checked on me all day. Hundreds of dollars to use their projector and extra fees to use their WiFi. Overall customer service was a 1 star. The room wasn't thoroughly cleaned. I was bitten by mosquitoes and killed a black spider. I usually reward staff with generous lunches or gifts but I didn't see anyone. I have great relationships with the hotel staff but my customers nor I were happy with this place.