Needed a new A/C kit and compressor. Was fairly charged for the repair ($1,100 for my make and model.) I had to bring it back three times, however.
1. Vehicle began to overheat upon leaving the shop. I immediately brought it back to them and they had forgotten to add antifreeze. Luckily I checked the temp gauge in time and this didn't result in a tow. They added antifreeze and sent me on my way.
2. After driving for a day, I wasn't convinced the air was as cool as before. Despite their initial assurance that I was getting 50 degree air at the vents, my thermometer showed 70 degrees. Brought it back and they found one of 23 clamps had been improperly installed and system was leaking. Fixed and they recharged the system, and gave me $50.00 back for my time after I asked them for a $300 discount.
3. Immediately checked the vent temp with my equipment in their parking lot, and vent temp was still high: 67 degrees. This despite AGAIN hearing assurances that my vent temp was 50 degrees. They also broke one of my vents. Now I'm here waiting a third time to see if it will indeed get to 50 degrees, and hoping they can fix the vent.