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| - My first experience here was short, sweet, and to the point. It was pleasurable. In other words, I had been eagerly anticipating a return.
My second experience was cause enough to never return.
Picture this- there were perhaps 10-20 patrons in attendance, and mind you, 'twas about 1:15AM when we arrived. We had no intent to bowl as they have a spectacular looking bar that actually showcases local artists' works (I'd give them more than two thumbs up if I physically could for this) so the idea was to grab a few cocktails. Service was lackadaisical at best even though we were the only ones at the bar itself.
The epic fail that we ran headfirst into was the extreme absence of management, poor salesmanship on behalf of the bartenders, and the uber extremism of the "bouncers." Unfortunately whenever there are a bunch of guys behind me yelling at me to "get out" after the bartender has just delivered a drink, I am going to be a bit frustrated. By the way, it was still before 2:00AM.
Ultimately it's a shame. As I was walking out I told one of the "bouncers" that I would never be back, to which he replied, "It's no skin off my back." For a service-based business in downtown Phoenix to have such a blatant disregard for any patronage they may acquire is simply dumbfounding. I live a few blocks away and whole-heartedly wanted this place to be a "go to" spot for when friends and family from other parts of the valley and from out of state visit, but if the "bouncers" are the only voice here then I would prefer to give my business to anywhere besides Lucky Strike.
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