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  • Hostile business. I went into the Chandler store to simply inquire about a premiere lens asking two questions to Fabrizio Ruggiero, Vice President of Paris Optique USA. Wow what a hot head. My two big questions pertained to premier lens for his recommendation to a highly recommended brand of lens. He started to answer one question then looked down at my Rx and to the extreme became temperamental. I was appalled and shocked at his subjective implications he made to me personally accusing me of trying to use his expertise and his knowledge for my own capital gain. I assured him that was not my intention and I was strictly there to invest in a premier lens if I could understand more about the type of lens he would use for my prescription. If I'm going to invest over $1,200 for frames and lens you bet I want to know his credentials and the optical boutiques lab/product they use. He became extremely defensive and blurted out "if you don't like the way we do things here we don't want you to ever come back, that's how we do business here." I then told him I was recommended to him by a professional doctor (you can bet I will be reporting back to the doctor.) Disgusting that I purchased several high-end brand sunglasses and frames in the past from this store but never had a prescription filled here; thank goodness. I won't be patronizing this business with my money. I can peddle my business down to Ilori where they treat their customers with respect. I could never trust this establishment to be a reliable source to guarantee their product with the statement Mr. Ruggiero made to me. Bad behavior, bad attitude, and bad business. Good bye Paris Optique forever!
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