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  • Surprise has a new Pho in town. How do they compare to other similar restaurants? Read on to find out more..... Location & Aesthetics -- located on off W Bell Road and the corner of W Brookside Lane near to Starbucks Coffee and Domino's Pizza. Parking is shared with other businesses but the parking lot was large enough to find available parking. Interior -- very small (-1) with seating along the left wall, a couple of tables and chairs in the middle, and along the right wall there was seating but seemed that it was reserved for folks waiting for their takeout. As you enter the restaurant, the soda fountain is immediately there at the door, with a little kitchen area to the side for making the boba teas. On my visit, some tables had not been cleared and was so for a good 5-10 minutes or more (-1). Apart from the uncleared tables, the restaurant was clean. Seating were comfortable. Noise level was average. Waiting area space was not large enough to accommodate folks waiting for their takeout without having them also looking upon nearby seated patrons eating. Service -- could be improved as it was evident they were severely understaffed, and that's not discounting the Help Wanted sign posted on the front of the business (-1). Wait times for the order was underwhelming despite multiple apologies from the staff. Menu -- very easy to comprehend as it sat above the order area - clearly numbered by order number and plate with helpful photos of the items. Food -- food tasted good in my opinion though I'm no world renowned food connoisseur of pho. Ingredients appeared fresh and flavorful. Pho was hot though not scalding. I ordered the port and shrimp pho and would've appreciated more slices of pork with a couple more shrimp but that's just me. My dish certainly didn't look like the dish displayed on the menu on the wall or on their website....not even close. Also ordered their strawberry boba, and though I'm no expert in boba teas, this one tasted as if Nesquik (strawberry flavor) was used to make it. I probably wouldn't be back to this restaurant, and will return to my other local vietnamese cuisine restaurants in the area.
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