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  • I rarely ever write negative reviews (as you can see on my profile), but unfortunately I did not have a good experience at this LOV location. I've been to the old Montreal location and had a fabulous time - and I was hoping de la montagne would be the same...unfortunately this was not the case. I made reservations for a Saturday evening, and was really excited to go. I wanted to move my reservation to an earlier time, so I called the restaurant and requested if this was possible and they happily agreed. On the website they state tables are held for 15 minutes, and I arrived within that time frame. I was asked whether I wanted indoor or outdoor patio seating, and given the extreme heat wave with temperatures reaching almost mid 40s (in Celsius), I requested indoor seating. The maître d' happily chuckled and agreed it would be a good idea. I didn't anticipate any issues as I saw ample seating available inside (it was 6, and that's relatively early for dinner in Montreal) - plus I had a reservation. Then out of nowhere, a bald, bearded man wearing glasses denied the request to sit indoors and said he only had a table available outside - I was not made aware when I made the reservation that I would have to be seated outside. Given the circumstances of the extremely warm weather - I denied that option. He made no effort to rectify the situation and offer another timing to seat me and my party indoors. Thus we left the restaurant rather frustrated and disappointed. Having tried LOV before, I was really hoping it would be a special meal for me and my party, but unfortunately this was not the case. I wrote a letter to them through their online review form and will update this review once I receive a reply. Moral of the story for now; don't expect to be seated indoors when there's an extreme weather alert.
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