DO NOT TRUST THESE GUYS WITH YOUR VEHICLE.
I get accidents happen. When I went to get back into my SUV after getting a new transmission I noticed my driver side seat had been broken. I take good care of my vehicle so it was quick to see this was new. I immediately showed the tech. I showed him how it was easy to see that this was a new break vs an old break I was trying to blame them them for (this happens at businesses like this).
He took photos and said he would inform the supervisor (whom I had been working with since I brought my vehicle in) gone for the day. Several days and no return call. (NOTE: He was very quick to call me back to let me know that it was not cost effective to rebuild the transmission but instead buy a new one.)
When the supervisor was there a few days later, I drove it back and showed him the break. He did whatever he could to displace any responsibility. I am 100% certain this happened in their care. He said he would call the owner and promised he would get back with me in less than 48 hours. Nothing...
It is not the broken seat... accidents happen. It is less than a $100 piece. It is the fact that after I just spent over $3600 for a new transmission plus extras, they then squirmed away from any responsibility and no follow-up.
I WILL NOT TRUST my vehicle with these guys and I will make sure people and clients I know will know not to go here.