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  • We are Cappriotti's fans, but this Downtown Summerlin location is new and we won't be back despite the easy parking and great location. The teenage cashier got all four sandwich orders wrong, over and over, as we ordered. She simply wasn't paying attention and had no supervision for what became a ridiculous process of her entering the wrong thing in the computer, us reading it on the print out screen, correcting her, and her entering in another wrong version, us correcting again, until the screen finally showed the proper items. In addition, they didn't have any bottled water for sale - in Las Vegas on a 106 degree day. (We politely spoke with a manager and said the cashier needed help/training and noted that we were disappointed there was no water.) Of course, after all that, we opened our sandwiches on Mt Charleston and three of four were completely wrong. (Who ever heard of a Bobbie on square sandwich bread?!) And the special ingredients we requested were wrong too. We will drive another block, valet park, and walk in to the Red Rock location next time.
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