Pros:
-Cool little shop with personal service
-Prices include side and GST
-Nice location, hosts live music occasionally
-Toased sandwiches very yummy...especially the one with brie!
Cons:
-Wasn't impressed by the Rideau Canal sandwich. I paid $10 for a dry sandwich I could have easily made at home. :(
-Side of "potato" was actually a small serving of potato salad, which I hate. I wish that was communicated more clearly.
I would go back now that I know what to expect. Seems like the staff are pretty cool and it wasn't packed at lunch time.