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| - Don't we all dread car maintenance or repairs? Worrying if you're going to be ripped off or told there's some "urgent" repair needed and you're not sure whether it's necessary? Yeah, scares me too.
All I needed was an oil change and wheel alignment. Oh, and could you check my brakes please? And let me know if anything else is wrong? I wasn't sure where to go for this work, so I turned to yelp.com to guide me. This was the only place I saw that had 5 stars (and was on my route to work) so I thought I'd give it a try. Glad I did.
I'll preface and say that my only trivial complaint was that my appointment took over 2hours, but I think it was totally worth it. The manager, Mr. Maynard, is a great, and surprisingly honest guy. I am not familiar with cars, but he took the time to answer all my questions, address my concerns, and was very thorough in showing me how my brakes were doing, and how an alignment is performed.
We talked about differences in brake systems, copper content in brake fluid, the 3 different planes of wheel alignment; honestly it was a wonderful experience. For me, it has been hard to find someone who has the time and knowledge and patience to discuss with a customer the workings of your car. His knowledge and frankness gave me confidence in their service. This doesn't mean that your car repairs also have to involve a lengthy discussion, but if you wanted a competent and knowledgeable guy who cares about the customer, then this Midas location is the place to go.
AND even though my appointment lasted 2+hours, I was only charged the quoted prices. They were having a special on oil changes ($20) with free tire rotation (which I specified that I didn't need), and was given $10 off the alignment even though I forgot to print out the coupon.
I would absolutely recommend this place and will be coming back in the future.
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