We used this company over the weekend, and I was a little hesitant about needing movers after having moved myself maaaany times. Now, I'm not sure I'll ever move myself again. We had a really great experience with this company. I paid for an initial three hours via deposit and was told that we would be charged in 15-minute increments beyond 3 hours. We ended up at 5.25 hours, which was okay. I don't feel like either mover moved slowly or intentionally tried to slow anything down, they were very mindful of our stuff and asked often for direction so that everything would be in its proper place. They took apart furniture as needed, wrapped up anything fragile and just in general really seemed to care about our stuff. Movers can be pricey, but they are worth it, in my opinion. What took them 5.25 hours would have taken us 7 or 8. Highly recommended!!