Place was nice and clean. Had tv's and music going to keep you entertained while they work on your vehicle. I got my windows tinted using a Groupon I bought. They Told me it'll take about 2 hours. Ended up taking like 4 hours because of the person ahead of me. That was a little frustrating, but they apologized and thanked me for my patience. If was fulfilling that my waiting didn't go unnoticed. They also have great customer service; very friendly and informative people. Offered water and even let me change the channel of the TV for my comfort. Overall, My windows look awesome and I am happy with the results.