I have to say I was pretty worried when I read these reviews initially but I have to say that I had a very good overall experience. There was a hiccup in the beginning with my first appointment. I had a scheduled time but when I got there they were out to lunch so I had to wait an extra 20 minutes for them to get back. I can see how the other yelper thought that the doctor was condescending. I did get that vibe somewhat. I wanted to give them a fair chance from start to finish before I wrote this review. Today I had my post surgery appointment and the vibe I got the first time was no longer there. There was smiles all around. During my day of surgery the doctor was very efficient and confident that all would go well and he was right. He put my husbands and my fears at ease. The procedure to take out two hernias took less than an hour. It was waking up from the anesthesia took a heck of a lot longer lol. I am very happy that I was referred to him by my doctor. And thanks to Karla too for being so patient with me.