Customer service here is really friendly and the fact that this place is always packed and caters to the Sun City crowd and snow birds really isn't Costco's fault, but it really makes shopping here a real pain in the ass.
I have been to this Costco more times than I want to fess up to, and the last time I was in Arizona (the beginning of January), I had the "pleasure" in a 3 day trip of coming here twice. Once with my mother and once to escort my 87 year old Grandma.
The upside:
Super nice employees-much more patient than I would be given the clientele. Optometry cleaned my Grandmother's glasses without a fuss.
They sell Hebrew National salami, something we can't get up here.
Electric carts for folks (like Grandma) who can't walk long distances without assistance.
Lots of handicapped parking places.
The downside:
Even with all the handicapped parking spaces, there is never any handicapped parking available because of the proximity to Sun City.
This place is always packed and when I say packed, I mean like Christmas or before Superbowl Sunday packed.
Given the clientele, the bathroom placement is not necessarily convenient.
This Costco has a gas station and all of the other bells and whistles-including a car wash (which I didn't use but saw the sign for). It is probably best to come here right before closing time because lots of the SS crowd doesn't drive at night...