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About: http://data.yelp.com/Review/id/VihBRW_IaXJ1bD2r03Teig Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-11-29 00:00:00 (xsd:dateTime)
itemReviewed	Arizona Avenue Animal Clinic
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Very clean. The people working there used to be more helpful. They usually can get you in quickly. We had mostly been happy with them. They also do boarding and grooming. We have been using them for 3.5 yrs but considering switching. Here's why: You can no longer get an appt with Dr John anymore, nor can you talk with him. The other drs I do not trust their opinion...one guy was such an airhead he took my dog's blood pressure, forgot to write it down, then when we were paying and leaving, he detained us to redo it. Dr Cesar? I think his name was. We got a lady one time, she seemed ok but not as personable as Dr John. All of them have a different opinion of what dog food you should be using. I mean, HUGE difference. I called a week ago, trying to get a surgery taken care of we had put off due to finances...I asked what the procedure is to get it done now since the price quoted me was more than 1 yr ago when we couldn't afford it; do we have to have a consult or something? The girl didnt know. She put me in hold, then told me to come consult with (not the surgeon but another vet)...and when I asked; why would I consult with NOT the surgeon, and was that going to cost extra, she told me not to yell at her. Honey, you have not heard me yell. That was condescension for your not knowing good customer svc skills or how to do your job, not yelling. Anyway, she assured me she would talk with Dr John about it and get back to me ASAP. Not sure when ASAP is, but we are a week out now. SOOO I guess I will check with another vet about this needed surgery. This originally was 5 stars until lately, with the not-the-best service. I am thinking it probably should be even lower stars, but Dr John did do a good job on the first surgery and even offered to float me a loan paid back when I could, but monthly, just out of his concern for the dog, but at the time I was overwhelmed with bills and didn't want to add one more huge one to the pile. BUT since he is not really available to even talk to, new ppl may not even get this good kind of caring cust svc here anymore. Sad that it has gone this downhill.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	J A

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