My boyfriend and I are very much in love with our fur baby gizmo and are pretty protective of him. With that being said d pet hotel is the best! Gizmo loves it there, so much so that when we pull into the parking lot he starts flipping out and makes it hard for me to park the car :) lol. He runs right up to the door and doesn't even look back. Every one there knows gizmo by name and loves him even though he is that one dog that never tires out! (Jack Russell terrier so endless energy) we always feel very at peace leaving our baby here when we go away and they always send updates for fur parents that worry :) d pet hotel is one of the best things that ever happened to us! Couldn't imagine our lives without them!