Even though they don't have the fancy lobby and there is a little bit of a wait to check-in or out it's well worth it. Dr. Rose saw my cat named Harley is was thinking the worst when she would not eat. But Dr. Rose to labs and gave her meds that got her eating that night. And they looked up her micro-chip info so I can update her information. Prices were fair not overpriced. I will recommend them to my friends