First of all everyone is so nice and chill. The receptionist Michelle is so sweet and a great asset to the shop. I adore her! It was my first time at the shop. I flew in to get a tattoo with Fernie since I have been a fan of his work for awhile. He made me feel comfortable and welcomed. He listened to my needs/wants and worked with me to put together a piece that would best compliment my arm. He is so detail oriented and a perfectionist. He has such a gentle hand. This guy is so talented and has truly mastered his craft. I was completely blown away with my piece. It looked so real! It looked better than the original photo. Seriously worth every penny. Overall, I had the best experience with Fernie and highly recommend him. FERNIE IS FUCKING AMAZING!!!!!