The employees at this place are genuinely good at what they do. I've visited this location three times. Each time there was a special whether it was a Groupon or a first time special. It cost five dollars. I think normally it's $10. I've gone in and there's been no wait or a little wait every time. They are nice and approachable. And they listen to you. They never take too much and if you are unhappy or if you feel as if they missed something they will fix it for you no questions asked. I am always happy when I leave here with the shape of my eyebrows. I have very thick and long eyebrows and they have never made them too thin or too short which I can't say for other places in the area ---- wink wink fabulous eyebrow threading. I will always come to this location when I am in town.