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| - Went during restaurant week - we are moving to Fitchburg and hoped to find a good neighborhood restaurant. Firstly all the staff seemed harassed - we had made reservations and the hostess asked us did we understand it was restaurant week. we replied yes and she seemed relieved. The place looked fairly nice. It took us 20 mins to get drinks - 2 1/2 hours later to get an entire 3 course set menu, with 3 or 4 set 3 course meals varying by around $5 a time, no regular menu in service.
We asked could we swap anything - the server said no. She didn't' ask what we wanted, all we wanted was to each have a cup of vegetarian gumbo as a starter, which would have been easier for them and certainly cost less to them. failed restaurant test one, and while we expect reasonable accommodation of reasonable requests we do understand things in restaurant week, but since she never asked want we wanted, she just said no - fail.
The bus boy while filling the glasses said they'd been rushed, the place was half empty. We heard several other nearby tables complain about service.
Food was meh - my entree was cold - steak and cheese grits and or polenta - or cheese polenta, yes it was that memorable, not. Rice in the gumbo was hard.
Wine at $13 a glass - tiny pours - server was "snooty" re wine - i asked a question, my wife asked for a glass of Malbec, for some reason the wine list seemed hard for them to find - I asked was it an Argentinian Malbec or French (thinking perhaps French because it's a Cajun Restaurant, my wife has a I dunno she doesn't like French wine), server had no idea and looked at me as if i was speaking Klingon, yet had been ready to lecture us on wine.
We moved to Madison 2 years ago after 15 years in Atlanta and Chicago - this is was the worst overall restaurant experience we've had in the Madison area in those 2 years and while the bill for 2 people and a couple of drinks wasn't abnormal for a major city - $150 for amateur hour doesn't cut it -
We had two other meals at our regular spots in Madison proper during restaurant week, and both establishments while much busier than Liliana's were heads and shoulder's better experiences - in fact I'd wanted to leave as it didn't look like it would end well from the start but my wife had a 6am flight the next day and wanted to eat and not go off looking for somewhere else. We'll not be back and when we move just drive another 5 mins for Madison dining - if your restaurant can't handle restaurant week probably best to just close it that week. Just to add I own a restaurant - in a major city - and many of my friends own or manage restaurants, Chicago or Atlanta - Sad!.
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