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  • I had high hopes for my experience here but was really disappointed as this was supposed to be part of my Christmas gift to my mother and we didn't have a great experience. I get the sense they can't keep up with the demand and that they're not very organized. There's potential here (décor is great, ambiance is nice) but here's a rundown of what happened during my visit: ___________ I made reservations for the 27th because all of the popular spots downtown were fully booked. The reviews for After Queen looked really great so I decided to take a chance on it and come here with my mother, siblings and nephews. I called to make a reservation but it was really difficult for me to understand what the gentleman on the other end was saying. At the end of it all, I knew I made reservations for my group and that we were interested in the High Tea. Upon arriving, a table was put together for us and a server came over to take our orders. We had decided to go with the Classic Afternoon Tea option instead and to order crepes instead of having the quiche and salad that came with the High Tea. The server said that we had pre-ordered the High Tea option and that the food was already made, and we got the impression that it would be an issue. Eventually we were able to order what we wanted even though it didn't seem like anyone else there needed to pre-order their food. Our server came over with our tea and gave my mother the peppermint even though she had clearly pointed to the chamomile on the menu and the server had repeated it back. She insisted that it was what my mother had ordered until I confirmed that it was incorrect. It was taken back. Another staff member came by to tell us that the crepes we wanted to order would take too long and that they didn't want for us to wait. So, you're telling me that at an afternoon tea restaurant where the only options are the afternoon tea platters and crepes-- that you can't make the crepes in time? My brother and I had both ordered the same crepe that only had THREE ingredients. They couldn't tell us how long it would be but that we'd wait for them. The sandwiches and scones arrived and the quality was okay. We finished all of it and asked about the crepes, and we saw the same woman come back with groceries from the Longos next door. She said they were being made but at this point it had been nearly an hour and we were full. Clearly the crepes weren't being made so we cancelled that. After leaving we were given two extra mini cupcakes for my nephews but it didn't make up for this less than stellar experience. I think I'll stick to the places I know to be the best like the King Edward Hotel. I have to give After Queen kudos for trying, but it blew my mind at just how disorganized everything felt. I think this establishment could use some more seasoned advice on how to manage their restaurant especially when it comes to afternoon tea which is supposed to be a more elegant and refined experience.
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