I usually come here once or twice a month and do a bowl from the list I never make my own. The reason being the New York bowl comes with mango salsa and avocado if i make my own you have to pay extra for the avocado n salsa. I went there last night and asked for a New York bowl the guy told me they were out of avocado I said ok that sucks and have him put the cucumber on and I say as a Substitute for no avocado can i get cream cheese he puts on the cream cheese n goes it will be a dollar more. I'm like then take it off that's why I asked can I substitute you not having the avocado in the end I wasn't charged the dollar extra but then the rest of the order the guy acted like I was wrong and stealing from them. it put a bad taste in my mouth. I live close to this place but i will travel some where with better customer service before i come back.