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| - This place was horrendous. Sadly, the food was decent but it took 20 minutes to get a beer, if the waitress remembered... My husband and I were enjoying our visit and figured that because we were on vacation, we didn't mind if the drinks came slow. Then, as we were headed to our dinner reservation, we put our credit card in the bill, the waitress took it, and then she informs us that she 'lost it.' We figured we'd be patient and give her a few minutes to find it...but instead she proceeded to serve other customers. It then took us ten minutes to get a manager to stop watching a TV screen to help...they were all rude but did carry on with minor assistance. That was when we met the owner. The owner of this place is an arrogant, rude, and disgraceful person. He 'found' our card on the floor (but surprisingly came out of a sketchy back room?!?!), then blamed us for placing the card on the floor, refused to comp our drinks, and verbally threatened my husband. I'm all for people making mistakes--but the people in this bar are too full of themselves to even apologize. It was a sickening display of humanity and service. I have many friends and customers in Charlotte and will NEVER recommend this place. Don't waste your time...or for the matter, your credit cards. They apparently don't care about customers.
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