I had a haircut here a while back - I read somewhere that they did a great job. Man was that ever wrong. Yes the stylist was super nice and polite, but he didn't listen to a thing I asked for. I asked for a 2 in. trim with some really fine layers - I have super thick heavy hair and just wanted to keep it long and cut the split ends.
He cut off over 5+ in!!!! My hair went from being at my bra strap to being at my shoulders. 90% one length and then some random scraggle of longer bits in the back. I absolutely hate it. He blow dried it so that I looked like Marissa Mayer from Yahoo - I almost cried.
For the last 2 mths I have worn my hair in a pony tail EVERYDAY trying to grow it out. I will NEVER ever ever ever go there again. I miss my hair :(
It was also the most I've ever spent for a hair cut - you can get some great deals around Toronto - I complete regret this decision.