The food is good, that's consistent at all Firehouses. The problem with this location are the employees...we come here once every couple of weeks because we like the food more than any other fast sub sandwich place. The employees couldn't care less about their customers, it's obvious that they aren't aware their clientele is listening to their every word. I've always thought the service here was horrible, but today inspired me to finally write a review. A family was eating, and a child of no more than 2 spilled a drink as I was ordering. The person ringing me up was about to get off, and complained that she had to clean up the floor within my earshot. I thought this very unprofessional. Unfortunately, they won't lose my business over their attitude. I just want it to be known: this firehouse subs is sadly not a customer driven environment.