I finally made it into this elite lounge and was I ever disappointed. What a let down! Don't get me wrong...the staff who checked me in was superior but when I tried to get my boarding pass, the agent was a bit brash.
The cell free zone is supposed to be the quiet zone but people were speaking so loudly. Add to that the frustration of finding an outlet to charge my phone. People had to unplug lamps just to charge.
Other reviews reflect poor clean up and poor food selection. So I ventured down to the Premium Plaza and found the lounge better suited to my needs.