We wanted to buy a 26" flat screen TV to go in a cabinet in our family room. We went to Wal-Mart and found they had no product that we wanted and no service. Then we went to Fry's Electronics and again found that they were out of what we were looking for and the clerk was no help. Normally we buy on-line for the convenience and variety but for a TV you really need to see the image quality.
Imagine our surprise when we went to Best Buy, our third choice for electronics and found ample choices and ready help to make the choice. Very pleasantly surprised. Good going Best Buy!