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  • I very unfortunately had a bad experience at this location this morning. I frequent the location in Scottsdale Quarter and love it there--people are friendly and the coffee is wonderful! It's clean and organized and the music is great. This location didn't have any of those things. The staff was rude and while it was busy, they need to learn to be friendlier, especially to someone who is actually being friendly. There were a couple rude people in front of me, but rude customers are a part of life. Treat every customer as a new experience. The counters were dirty, there was a weird sign with an old woman on it with some quote about not being offended by being carded--it looked like something that should be hanging up in a TGI Friday's. I think this establishment is really hurting the Press Coffee Brand name. Perhaps management should be instilling some better customer service practices? Everyone seemed unhappy and this comes from the top down. I would suggest going to the Starbucks near the a14 gates. The iced coffee was pretty good, but they were out of espresso at 7:30am. I hope the management makes some changes.
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