Maybe the negative reviews were expecting milk and cookies as they walk in and a weapon sitting on a podium with their name on it?? When I went in, I did have to get the attention of Jamie for a second, but isn't that how engaging contact works?? They let me hold each weapon until I found the one I felt connected to, regardless of firing it yet. Their prices are legit and they know what they are talking about. They aren't there to become bffs or scare you out of the store. Just be yourself, don't be a two year old and throw a fit and get yourself a weapon at a great shop. Nothing more nothing less. Thanks lone wolf. I'll see you guys soon.