Ordered room service at a hotel and this was the company providing the food. They had an awesome menu, but the food ended up not being so awesome. I ordered spaghetti and a salad. First, they messed up the salad and gave me the wrong kind after I gave specific instructions. They did come back and give me the right salad and it was amazing. Then the spaghetti tasted like it was microwaved. I would've given 1 star, but due to the good salad and the guy that delivered being really kind and apologetic, I gave them an extra star. I wouldn't eat at their restaurant again, though.