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| - PLEASE PLEASE, stay far away from the Shady Plumber. We had a small leak in a shower that we tried fixing ourselves, and had trouble getting everything to fit back together perfectly. Sunny came and told us that our hard water had rotted a hole through the valve which he showed me, and quoted $1,400 to replace the entire valve, plus the cost of a subcontractor to come and rip the tile out of our shower. The tech was on the phone with his boss discussing the project, and I heard him say, 'no I can talk, the homeowner is in his office and can't hear me.' Obviously they were scheming about how to come up with a more expensive project. His boss came and also said we immediately need a new hot water heater ($1,733). They also ran a cam through the sewer and quoted $15,000 needed to replace our entire sewer line.
I got a 2nd opinion, and the other plumber said that there is nothing wrong with the shower valve, just an old piece of spring stuck back there which is why it wouldn't fit. He fixed it in a half hour for a small service charge and DIDN'T have to rip apart our bathroom. The 2nd opinion stated we could probably use a new hot water heater but it's certainly not as dire as Sunny described (Quote $1,000 to replace, compared to $1,733 by Sunny for the exact same replacement). I will be having the other plumbers check out the sewer as well, as I'm sure Sunny was gouging and exaggerating there as well.
After Sunny left, the rep began calling me every 20 minutes trying to get me to commit to the work they quoted to begin - they wanted to start digging up the sewer that same afternoon! Very high pressure, clearly working on commission, and legitimately making up repairs that don't need to be done. They had my wife scared to death about our plumbing situation, and she had been there alone certainly would have been duped into just signing away on all their ridiculous work and quotes.
They run on a script and do NOT stop. They were talking about water softeners, which I agree may be necessary for our home and I was interested in hearing. He started with details on the lowest level and worked his way up. After getting halfway through his description of the 2nd level unit, my wife tried to stop him, saying "I think that's enough, we would only want the cheaper version." He said, "Ok, but I'll just continue and tell you all the others." They are like programmed robots trying to suck you dry. DO NOT TRUST THESE FOLKS, SHOP LOCAL, and ALWAYS GET A 2ND QUOTE!
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