They don't deserve even one star! Bought four tires from them 1.5 years ago. Took car in for free tire balance. I was told it would be two hours. WTH? Two hours to balance tires? I was the first customer of the day! Got a call THREE hours later from CHRIS saying that I needed new tires and it would be $1000. WTF? For one, that was twice what I paid for ask four tires 1.5 years ago. Told him no, I'd go down the street to discount tire for half that cost! Chris called back and said he talked to the manger and they didn't want to lose my service so they'd give me the new tires for just under $500. Secondly, THERE IS NOTHING WRONG WITH MY CURRENT TIRES! There's enough tread to last at least another 1.5 years. There's no separation. They are just fine! Chris tried to tell me that I haven't had my car balanced or aligned since I got the tires and that's why I needed new ones so soon. Thing is CHRIS, I have! Just not with this establishment! And I never will! I will NEVER be going back! One last thing, when I picked up my car, I was told I needed a new battery. My battery is a year old and there's nothing wrong with it! I had my car in for a general maintenance last week. If I'd needed a new battery, they would have told me. So, in all, I believe that (1) they tried to take advantage of me because I'm a woman and (2) I went in for a FREE service which they didn't like so they tried to make money off of me!