I took in a set of frames to get adjusted, and they could not have possibly messed up this incredibly simple service more. When I took the glasses (which Spexx managed to make even more crooked via the adjustment) to another shop, the shape of the frames was so borked that I had to pay for the adjustment. They didn't even bother apologizing for mangling my expensive medical device. Their internal communication among staff members also appears to be nonexistent. F-