Front desk was inviting and friendly. Assistant was very personable and friendly. The reason we did not go forward with the service had to do with a few things. The first was their lack of transparency on the phone when quoting prices. I felt sort of "Bait and Switched" but I understand this is a business but I would have appreciated a more honest approach. The other reason was that I honestly felt a bit of disgust and judgement coming from the dentist and the hygienist. My son needed a deep scaling and the way they explained everything seemed a bit obvious that they couldn't believe how bad his teeth were. "It's so built up you can see it on the xray" doesn't seem too bad but it's all about tone. The hygienist seemed frustrated that he needed so much work and it was an hour before closing. Decided to look elsewhere.