Great location to study, staff is always friendly, store is a little slow, but that's expected for a busy coffee joint. I am by no means a "coffee snob," HOWEVER their coffee is horrible. Always has a burnt taste (I say "always" based on every coffee order I've placed here--from black, to a latte, to any specialty drink, and anything else in between). On one occasion, I had some coffee grounds in the bottom of my cup.