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| - Alight folks this single stars goes to Lazeez for their lack of customer service, and not knowing how to operate a business, very unprofessional and incompetent staff.
I called in an order, it was just a single Shawarma, I waited 45 minute at the restaurant, on top of 20 min prior to showing up, they never punched in my order, I arrived, stood in line for 35 minutes to pay, all the people in front me placed their orders, my order was then placed when I paid at the cash, so entire process took 45 minutes.
When I asked guy who seemed to in-charge, he stated, "this how we do it, all fresh" I said yeah OK, but why would you take a phone order? He stated" I don't know" so was I like you are saying although I placed an order over the phone, and you took the order, but you wont prepare till I pay? The owner heard the whole thing; she came up to me asked what I had ordered? I told her, and then repeated again all the topping, she made it right away and handed me the shawarma
And once I took it home, there was a chicken bone in the Shawarma, again! But the Shawarma was good, so it's very unfortunate but I am done with them, they are very busy and people seem to love their food, minus the bones in the wraps, it's not for me, I wasted over an hour to get one Shawarma with a chicken bone
There are way too many Shawarma places all over GTA for me to go back
Note to the Owner please train your staff, and thank you for recognizing the error and correcting it.
PS. They also said they don't have cucumber over the phone, but I saw cucumber when I was there, I was told it's 50c, like Whoa! First of all, you said you guys don't have it, and now you are going to charge 50c for cucumber? Really? First Shawarma place I have ever been to who charges 50c for cucumber, not cheese or not anything fancy, but cucumber...
Keep on yelping *
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