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  • I went in for acne problem and her assistant asked a few questions before Marlene came in. (Like if I drink/smoke, go to tanning, etc) She comes in with prescription in her hand. She says here are the 3 prescriptions with coupons (which did not work with my insurance, so no good), and my assistant will explain to you. Then she left the office. She did not look at my face or even got close to me. I don't even think she looked at me in the eyes. How rude, but you know what I will handle rude just fine if means cleaner skin for me. But then I find out those 3 meds were $1000 with my insurance (because they did not take the coupons) and I have children and husband to feed. I cannot spend $1000 on my acne... So I called the office to see if she can prescribe me different meds. Left a message with receptionist, no respond for 3 days. I called again to see, waited 3 more days, no respond. Finally gave 1 more chance, and they put me on hold for 15 min. Like they are hoping I'm going to hang up. Now they said they will call me back. Let's see if they will even call me back. I'm going to look for a better dermatologist who will look at my acne, talk to me and find a solution. How can she try to help me cure if she doesn't even look at my face. I will NEVER recommend her, My $65 (for visit) has been wasted.
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