Well, I am not sure what we have in other cities, but I believe my experience was quite good here.
I went for there new Soul Burger which was quite good. I told them that I wanted my burger spicy and they suggested me to add Jalepenos and Chilli Sauce in it.... And so I did, along with some Lettuce!
To he honest, since many of the people who have reviewed have gone to other outlets may know better, but my experience wasnt that bad, so I'm just gonna give them a 4.