Kris is fantastic! I've dealt with acne for many years, and I have been to many different dermatologists and skin care specialists without seeing results. I've been going to Kris for about 10 months, and my skin has drastically improved. I rarely break out, and now we have been focusing on improving the texture of my skin. If you want the treatments to work you have to follow her instructions and buy the products. I was initially unsure if I wanted to proceed with the treatments because of the products, but I gave it a try and it has been working great!