We love this Dillard's! All of the departments that we frequent have awesome personnel that consistently greet us and take good care of us (men's, big and tall. juniors, women's, kids, shoes, housewares, lingerie). Returns are quite simple as long as you pay attention to timeframes (some clearance items have a 3-day limit). Throughout the year they have big sales that allow an additional 30-40% off already marked down items. Can't beat it!