rev:text
| - I don't like to leave reviews like this but I think that I should share my experience from last night.
We came in for happy hour, around 6PM. Lucky us, there was a table that just left so we grabbed it. Everything started perfectly, great service, great happy hour prices.
We ordered 3 cocktails, one of them was a berry Moscow Mule, it was excellent! So we ordered another one and weirdly it didn't taste the same, so we asked our waitress if it was the same bartender that made it, she came back and told us that actually they ran out of Ginger Beer so they put Ginger Ale instead. Seriously? That's horrible customer service and we felt like they were robbing us, it's like ordering a gin tonic and they only give you the tonic. We were very mad after this.
The waitress apologized and of course we didn't drink it.
The waitress asked us if we wanted to take a look at the wine list instead, we did, and we ordered the Meomi Pinot Noir, she asked if we wanted a glass or the bottle, we said just a glass. Came the bill, the glass of wine was $16?! On the menu, there were 3 prices, $12, $16 (1/2 bottle) and $36 or $32 (bottle, doesn't remember).
They took off $4 at the end because we told them it wasn't normal, poor customer service again.
Oh and I won't even mention the $1 surcharge to get my shrimp spicy (wth...)
Anyway, not a great experience overall, I don't think we will be back. It's sad, because the food was excellent!
|