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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • What could have been a great experience and review has unfortunately taken a turn for the worst. About a year ago, I decided to get a new fence at one of my properties. I had Action Gate and Fence and another well-known competitor come out to provide free estimates for the gate that I wanted. Scheduling was relatively easy online and was followed up by phone calls to lock down a time and confirm. Gary Lynch from Action came out, listened, and Action Gate was about 40% lower than the competitor, so my choice was easy. Payment was half up front and half after completion. Easy enough. Installation was completed on the timeline they provided and I was very happy with my new gate. Fast forward about eight months. One of the planks developed a significant crack length-wise down the center of it. At the time, I was also looking to get a new fence installed on my balcony, so I reached out to action Gate and Fence online again and submitted a request for warranty service on the gate and a free estimate on the fence. I was called back promptly and advised them that I wanted to first get the gate repaired and then we could move forward with the estimate on the fence. I was told that someone from the warranty department would contact me regarding the gate. That's where everything turned south. I have since reached out to Action Gate and Fence every week or two for the past five months to follow up and get the repair completed. I have heard NOTHING! Not another call back, no one has showed up to take a look at the gate. NOTHING! My only possible conclusion at this point is that Action Gate and Fence uses inferior quality materials and their follow-up/warranty service is non-existent. You apparently do get what you pay for and Action should seriously consider changing their name to Inaction Gate and Fence. STAY AWAY from Action Gate and Fence! *ONE STAR*
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