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  • When I first walked in, I was really puzzled about why this place had such a low rating. The decor was nice and they seemed friendly initially. My girlfriend and I came for pedicures, we were told it would be a couple minutes. Well, 45 minutes later and soaking my feet for 15 minutes, still had not started my pedicure. It was not busy, just seemed like they did not have enough staff, so I decided to be patient. The pedicure was not great, they did not even spend that much time on my feet, it felt very rushed. They gave me a bottle of water while I got my pedi,which I was grateful for! It was a hot day and much needed. The bottle did have a rounded bottom and kept falling, so I tucked it into the side of my pedi chair. No big deal. Here's where things went to hell. My pedi is done, my experience is that you can usually sit until your polish dries (plus NO ONE WAS WAITING AND THEY HAD EMPTY CHAIRS) !!! One of the girls comes up to us, literally as I had just finished my pedi and asks us to leave. Um okay? WOW. We were not talking or being brats, we were just sitting... really took me off guard. Then we go to pay. I put the bottle of water on the counter, forgetting about the rounded bottom b/c I am pulling out my wallet from my purse. The water bottle falls, and there is water on my, my dress and on the floor, apparently I did not tighten the lid. Of course I grabbed the bottle, so maybe 1/3 of it fell. It was not a ton. I'm like oh my gosh I am so sorry, the male technician (never had any interaction with him prior to this), gives me the DIRTIEST look. I mean I was already so embarrassed. He wipes up the water, never offers me a towel or anything. The whole time hes being really nasty to me about it. It was an accident and I immediately apologized. It was so embarrassing and the way it was handled by the staff was some of the worst customer service I have received. It was pretty degrading. All of this over water.. really? I understand it sucks, but it was a mistake. I will never come back here or recommend it. I really wanted to like this place since its so close to my home but this place was horrible. Do not support this business.
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