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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • After a few visits, my feelings are mixed for Echo coffee. What I like about Echo coffee is that they roast their own coffee beans in house, offer a variety of different non-milk options (soy, almond milk) and have plenty of comfortable places to sit and work or relax while enjoying a beverage. They have couches, chairs, and plenty of tables inside not to mention seating outside when the weather permits. Also great that they offer free wi-fi and there's a good number of outlets available inside to work. What I don't like about Echo is the hipster, "I'm too cool to care" attitude of some of the baristas. Now, don't get me wrong - some are quite friendly - but on several occasions I've encountered male baristas that really didn't seem to give 2 cents about my satisfaction as a customer. For example, I had a great cappuccino one visit and returned a few weeks later to enjoy another delicious cap - only it was really not tasty AT ALL. I added sugar and then finally swallowed my pride and told the barista that I hate to complain but the cappuccino is stronger and tastes differently from what I had before. Rather than offering to re-make the drink, he argued wth me and told me I probably had a latte last time. Which is funny, because I took a photo of the drink so I knew it wasn't a latte and explained this. Anyway..he offered to add vanilla syrup and called it a day. Not impressed. I want to support a local business and love that y'all roast your own coffee beans, but c'mon..get it together! Be nice to your customers and they'll happily return. Maybe my expectations are too high, but I think you should serve a great coffee drink every time not just when you feel like it.
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