Very nice hotel conveniently located between the waterfront (and the Rock and Roll Museum) and the rest of downtown. Comfortable rooms and friendly service. The big minus, if you're driving, is the horrendous valet parking system. The space outside the entrance is too small for the number of cars they often have. The garage is next door (valet only; no self parking) but getting my car out seemed to always take 10-15 minutes. When I checked in, they told me to call down ahead of time when I wanted the car, but every time I tried I was informed that they "were a little backed up" and weren't taking call downs (apparently because there's no space to store the cars for people who aren't outside and ready to go). The front desk did give me extra SPG point when I complained, but no hint than a solution to what appears to be a chronic problem is planned.