This was my first nail salon I checked out since moving to AZ. When I 1st got there I did have to wait like 20 min, 3 nail technician's ...but I decided to wait...my nail tech was friendly,(Susan...I believe) and the atmosphere was pleasant. I was introduced to the gel nails with glitter tips. She did a good job, but I wish I still went with the pink gel instead of clear, but overall they turned out great. :)